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Privacy notice
Ruthin Farmers Auction Company Limited is a Livestock Auction based in Ruthin, Denbighshire. This Privacy Notice explains how we may collect, use, process, share and store personal information about you and the choices that are available to you as regards this information. Please read this Privacy Notice carefully to understand our views and practices regarding your personal information and how we will treat it.
What information to we collect about you?
We collect information about you when you trade with us or request an entry form to one of our sales. We also collect information about you if you contact us via phone, social media and our website. We will only collect the information that we need to carry out our sales, such as name, contact details, VAT registration number, any other relevant registration details and details of the items to be sold.
How will we use the information about you?
We collect information about you to enable you to trade in the market. If you have entered items to a special sale, we will keep your name and address on file in order to send you entry forms for future sales. If you have bought in a special sale, we will send you catalogues for future sales. In both cases we will delete your details after 3 years of the last sale in which you participated.
If you have consented for us to do so, we will also contact you by electronic means to inform you about upcoming sales and market information. You can withdraw consent at any time.
We will not share your information with any other company.
Marketing
We would like to keep you informed of sales and market trading conditions which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. We use a third-party provider, Textlocal, to deliver our text messages. Their privacy notice can be seen at www.textlocal.com/legal/gdpr. We use another provider, Wufoo, for our online entry forms and their privacy notice can be seen at www.wufoo.com; we also use a mailing list provider, www.mailchimp.com/legal/privacy for e-mail marketing.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us (see How to contact us, below). We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Sharing your information
If you hold an account with us we may use a credit reference agency to obtain financial information about you. Also, if it is necessary to engage the services of a debt-collecting company we will share your details with them to enable them to carry out their work. We do not share information with other third parties but sometimes we may have a legal obligation to pass on your details, for example to a law enforcement agency or regulator, or with companies and organisations for the purposes of fraud protection and credit risk reduction.
Other Websites
Our website contains links to other websites. This privacy policy only applies to the Ruthin Farmers Auction Company Limited website so when you link to other websites you should read their own privacy policies.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this website. This privacy policy was last reviewed on 23 May 2018.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:
By email at rfa@ruthinfarmers.co.uk
Or write to us at: Ruthin Farmers Auction Company Ltd, Parc Glasdir, Denbigh Road, Ruthin, Denbighshire, LL15 1PB -
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